Reference

Our Terms, Your Rights on bit1111

operates under a defined legal framework that governs how your account, data, and transactions are handled. Access to our platform depends on your local law and eligible regions — read these terms before you deposit via bKash, Nagad, or Rocket.

Account TermsPrivacy PolicyCookie UseJurisdiction NoticeData Retention
bit1111 Our Terms, Your Rights on bit1111
HOW WE HANDLE DATA

Data Handling, Cookies, and Account Security

bit1111 takes a straightforward approach to data: we collect what we need to run your account and process your payments, and we do not sell it. Here is how each area works in practice.

Data We Hold We store your registration details, transaction history, and session logs. bKash, Nagad, and Rocket payment references are retained for dispute resolution and regulatory compliance purposes.
Cookie Policy We use functional cookies to keep your session active and analytics cookies to understand how the lobby is used. You can adjust non-essential cookies from the cookie settings panel in your browser.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact support to freeze the account.
Data Requests You may request a copy of the data we hold on your account, or ask us to delete it, by contacting support with your account ID. We respond to verified requests within a reasonable timeframe.
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

If you have a question about how our terms apply to your account, or need to submit a formal request regarding your data or a transaction dispute, use one of the contact paths below. Our support team handles legal queries alongside general account help — route your message clearly so it reaches the right queue.

Live Chat Open the chat widget from any page on bit1111. Describe your legal or account query clearly and a support agent will respond during operating hours.
Email Support Send detailed legal or data requests to our support email. Include your registered account ID and the specific policy section your query relates to.
Help Centre Our Help Centre carries the current versions of all policy documents. Check there first for answers about account terms, cookie settings, and data handling.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, data practices, and account rights.

Access depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using an online gaming platform is lawful in your location before opening an account.

We collect your name, mobile number, and payment details needed to verify your account and process bKash, Nagad, or Rocket transactions. Session and login data are also retained for security purposes.

Yes. Contact support with your registered account ID and a written deletion request. We will verify your identity before processing it and confirm once the data has been removed from active systems.

Gather the transaction reference number and timestamp from your bKash, Nagad, or Rocket confirmation screen, then contact support via live chat or email. We cannot investigate without those details.

Terms are updated as needed. The version on this page is always current. Continued use of bit1111 after a revision means you accept the updated terms. Check this page periodically for changes.

Send your request to our support email with your account ID and the specific data or policy matter. Legal and data queries are handled separately from general account support for faster resolution.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.